Refund Policy

Coin purchases are generally final once coins have been credited to your account, since coins are a digital good that can be used immediately.

We will review and issue a refund if:

• You were charged but coins were not credited to your account due to a technical error;
• You were charged more than once for the same purchase; or
• You believe a charge on your account was unauthorized.

To request a review, contact us via Support within 7 days of the transaction, with the approximate date, amount, and coin pack purchased. We'll investigate and respond within a reasonable time.

Coins already spent to unlock a chapter are not refundable, since the content has already been delivered to your account.

This policy doesn't limit any refund rights you have under the law in your jurisdiction.